FAQ

LET US HELP

We have tried to include as many answers as possible. If you have a question that you can not find below, please contact us for help. 

SHOPPING AND DELIVERY

How can I pay?

You can pay by all major debit/credit cards or Paypal.

How do I use a discount code?

To use one of our discount codes, simply add items to your shopping cart and then follow the checkout instructions. On the very last page there will be a box for entering your code. The discount will then show up and your cart total will be adjusted.

When will my order arrive?

We despatch all orders within 5 business days (usually less), unless there is a delay. If, for any reason, we can’t despatch your item within this time, we will contact you by email immediately to let you know. Full details can be found on our shipping page.

Can I return or exchange an item?

We accept returns if items are damaged/faulty, the wrong items have been sent to you, or you would like to change the size. Full details can be found on our shipping page.

How much does shipping cost?

Shipping prices can be found on our shipping page.

Do you ship to my country?

We ship worldwide to all countries; however, we cannot be responsible for any items seized or lost within your own country.

My order hasn’t arrived. What do I do?

Please contact us at sales@lamortclothing.com and we will find out where your order is.

PRODUCT INFORMATION

How do I wash the items I bought?

All of our items are either 100% cotton or a cotton/poly mix. Washing instructions for each item can be found on the collar label. To extend the life of your clothing, please wash all items inside out and make sure that any zips are fastened all the way up. Washing your items on a cold wash will also keep them brighter for longer.

Please iron all of our products inside out and ensure you do not iron over the printed area. 

Will my item shrink in the wash?

All of our items are pre-shrunk, so any shrinkage should be unnoticeable. Items will shrink if tumble dried or washed above 40 degrees C.

Are your products well made?

We print exclusively on premium quality garments with most being made from heavyweight combed cotton.  This ensures that our products are softer and heavier than most other brands and that our products are long lasting and very comfortable to wear.

Where are your products made?

All of our products are printed/embroidered within the UK using garments made around the world. We only buy stock from reputable companies who are able to produce clothing ethically.

How are your products printed?

All of our T-shirts, sweatshirts and vests are screenprinted using high-grade inks. This method produces hard-wearing, ultra-detailed graphics and is the choice of high-end brands.

DESIGN AND SPONSORSHIP

Who designs the images?

Faye and David, the co-founders of La Mort Clothing design all of our images in-house. Work is carried out by hand using traditional drafting/illustration techniques. This method is key in maintaining the distinctive look of our brand.

Can I design for La Mort Clothing?

We are always open to the idea of using new talent. If you have a portfolio of excellent single-colour work, then please visit our contact page and get in touch.

Can I model for La Mort Clothing?

We usually use models that we know personally, but we are happy to look at your portfolio and check out your work. If we like it, you could be the next face of La Mort Clothing!

Will you sponsor my band?

If you would like to be considered for sponsorship, please send us samples of your music, details of your touring schedule and brief summary of how our brand could work alongside your music. At present we can only consider bands signed to a record label.

I can’t find an answer to my question

If you need help with a question not covered in the FAQ please email us using the links on our contact page. We aim to reply to all emails within 24 hours.